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  1. "Session Participant is excluded" - The [Session Participant] (under [Session]) has a blank value in {Participation Code}

  2. "Client is excluded from sync" - The [Contact] field {Consent to Provide Details} has not been checked, or another mandatory field on the [Contact] has not been filled in.

  3. "Time cannot be sent for the Activity and Service Type." - The [Session] has a value in the field {Total Duration (min)} however your DSS Service type is not set up to receive a value for Time. Remove the number from Salesforce and sync again.

  4. "XXX is a required field. Please provide an answer." The field name in "XXX" is blank on your Salesforce record and must have a value before it can be synced to DSS.

  5. "Postcode value must be less than or equal 4 characters". On the [Contact] you must enter a post code in the Mailing Address field.

  6. "[cvc-datatype-valid.1.2.1: '' is not a valid value for 'integer'., cvc-type.3.1.3: The value '' of element 'ns2:ServiceTypeId' is not valid.]" - The {Service Type} on the [Session] is a compulsory field, but has been left blank. 

Q: If the Gender Terms was not added to the package does it not included in the sync to DEX if ever I select [I/They] use a different term, then the gender term is Shemale?

A: Gender Term is a text field only and doesn’t depend on the Reference Data. It will be included in the sync but in text form.

Also, this will only apply if [I/They] use a different term is selected. If different value was selected, Dynamic Form will hide the Gender Terms Field to match it to the behavior on the DEX.