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  1. Click on Downloads to display your available software.

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  2. Click the green Download button (OR click on the download link in the email you received from DMS) and you will be taken to our secure FTP service

  3. Please note the size of the file

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  4. Click the Download button. It will probably just start downloading or you may be asked for a Save As destination

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  5. Navigate to a temporary location where you want the file to be downloaded to – DO NOT choose the folder where the software is installed. Try Downloads or your DesktopDownloads is a good location to use.

  1. IMPORTANT – Take note of where you save the file to. If you were not asked it is probably in Downloads.

  2. Click Save

  3. The download will begin – it may take some time to complete

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  4. Once the download is complete check that the file is the correct size. If it is significantly smaller there has been a disruption in the Internet transfer and the file will need to be downloaded again.

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STAGE 2 – UNBLOCK THE FILE

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  1. By default, files that are downloaded from the Internet are considered untrusted and can be blocked by Windows Defender which may prompt you to allow them to be run or may even block your installation completely


  2. Locate the downloaded zip file, right-click it and select Properties

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  3. Tick the Unblock box and click OK

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  1. If you are using the built in Compressed Folders Right-click the downloaded file and select Extract All

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  2. Click Extract and the files will be extracted to a new folder

  3. If you are using 7-Zip you would right-click the file, go to the 7-Zip sub menu and select the Extract to POSTman folder option.

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  4. If you are using WinZip you would right-click the file, go to the WinZip sub menu and select the Extract to POSTman folder option

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STAGE 4 – INSTALL THE SOFTWARE

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  1. Make sure the extracted folder is located on the computer the software needs to be installed/updated on.

  2. Log on as an administrator user

    1. Run the file setup.exe in the extracted folder and complete the installation steps. (It might just be called setup

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