Send Communication via SMS (Twilio) Data and Config
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To send SMS successfully, you must create a Twilio account. Once you have created your Twilio account, please ensure that you add your phone number to your Account Record.
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Create External System Connection
Token = auth token from Twilio
Account SID = account sid from Twilio
Domain URL In sending SMS to students, parents, and carers, Twilio has been utilized as the platform for sending SMS.
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TWILIO Set up
Log in to your Twilio Account.
On the console page, go to the Account Info.
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Set your Twilio Phone Number to the School Account record.
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Create External System Connection
Go to the External System Connection tab and click New.
Account SID = Twilio account’s Account SID
Active = true/checked
Educational Institution =
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Account record (from step 3)
External System Connection = Twilio
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Token = Twilio
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Note: After saving, the token and account SID will be emptied and it will create a PosiEd External System record in custom settings and populate the token and account ID
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account’s Auth Token
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