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  1. Log in to your Twilio Account.

  2. On the console page, go to the Account Info.

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  1. Create External System Connection

Go to the External System Connection tab and click New.

  • Account SID = Twilio account’s Account SID

  • Active = true/checked

  • Domain = https://api.twilio.com/2010-04-01/Accounts

  • Educational Institution = Account record (from step 3)

  • External System Connection = Twilio

  • Token = Twilio account’s Auth Token

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  1. Set your Twilio Phone Number to

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  1. the Parameter 1 field in the External System Connection.

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  1. In your Twilio Account, select which country you would like to send the SMS to.

Twilio Account console page > Messaging > Settings > Geo Permission

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{"US":"+1","CA":"+1","GB":"+44","AU":"+61","FR":"+33","DE":"+49","IN":"+91","CN":"+86","JP":"+81","BR":"+55","RU":"+7","ZA":"+27","MX":"+52","IT":"+39","ES":"+34","KR":"+82","AR":"+54","CL":"+56","NZ":"+64","NL":"+31","BE":"+32","SE":"+46","CH":"+41","AT":"+43","DK":"+45","FI":"+358","NO":"+47","IE":"+353","PT":"+351","GR":"+30","IL":"+972","TR":"+90","EG":"+20","NG":"+234","KE":"+254","PK":"+92","ID":"+62","MY":"+60","SG":"+65","TH":"+66","VN":"+84","PH":"+63","SA":"+966","AE":"+971","IR":"+98","IQ":"+964","AF":"+93","BD":"+880","LK":"+94","MM":"+95","NP":"+977","HK":"+852","MO":"+853","TW":"+886","KH":"+855","LA":"+856","MN":"+976","UZ":"+998","KZ":"+7","UA":"+380","PL":"+48","CZ":"+420","HU":"+36","SK":"+421","HR":"+385","SI":"+386","BA":"+387","RS":"+381","ME":"+382","MK":"+389","BG":"+359","RO":"+40","IS":"+354","MT":"+356","CY":"+357","LU":"+352","LI":"+423","MC":"+377","SM":"+378","AD":"+376","VA":"+39","BZ":"+501","GT":"+502","SV":"+503","HN":"+504","NI":"+505","CR":"+506","PA":"+507","CU":"+53","JM":"+1-876","TT":"+1-868","BB":"+1-246","BS":"+1-242","LC":"+1-758","GD":"+1-473","VC":"+1-784","AG":"+1-268","DM":"+1-767","DO":"+1-809","HT":"+509","VE":"+58","CO":"+57","PE":"+51","BO":"+591","PY":"+595","UY":"+598","SR":"+597","GY":"+592","EC":"+593","FJ":"+679","PG":"+675","SB":"+677","VU":"+678","NC":"+687","PF":"+689","WS":"+685","TO":"+676","TV":"+688","FM":"+691","MH":"+692","KI":"+686","NR":"+674","PW":"+680","CK":"+682","NU":"+683","TK":"+690","TL":"+670","BN":"+673","BT":"+975","MV":"+960","KP":"+850","JO":"+962","KW":"+965","LB":"+961","OM":"+968","QA":"+974","SY":"+963","YE":"+967","AM":"+374","AZ":"+994","GE":"+995","KG":"+996","TJ":"+992","TM":"+993"}

  1. Create External System Connection

Go to the External System Connection tab and click New.

  • Account SID = Twilio account’s Account SID

  • Active = true/checked

  • Domain = https://api.twilio.com/2010-04-01/Accounts

  • Educational Institution = Account record (from step 3)

  • External System Connection = Twilio

  • Token = Twilio account’s Auth Token

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Note: After saving, the Token and Account SID will be emptied and it will create a PosiEd External record in Custom Settings and populate the Account ID. This can’t be viewed in a Production Org, only in a Scratch Org.

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