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  • Allow easy tracking of quoting process using Standard Salesforce Opportunities

  • Maximise the utilisation of standard Salesforce Objects, which allows for continual benefits from Salesforce upgrades

  • Allow clear tracking of the consumption of funding per client per NDIA Funding Bucket

  • Streamline of process to create, download, and update payment claims to the NDIS

 

NDIS Terminology

Salesforce Name

Bucket Funding

Funding Bucket

Service

Product

Quote

Opportunity

Approved Funding

Contract

Instance of Service

Order

 

ProntoCare is designed and engineered to work within the Salesforce environment, therefore the end user needs to acquire an understanding of Salesforce in addition to ProntoCare. If you are new to Salesforce, we recommend visiting The Salesforce Environment section of our knowledge base.