WooCommerce Contact Sync

WooCommerce customers are saved in Salesforce as Contacts.

Customer syncing is two-way; WooCommerce to Salesforce and vice versa.

WooCommerce Sync to Salesforce

After a customer places an order via WooCommerce, the order details are saved and synced to Salesforce as an opportunity, the customer details on the other hand are saved and synced to Salesforce as Contacts.

New customers are created in Salesforce with an 'Online Shop ID' which is the unique identifier between the two systems. If a repeat customer places an order in WooCommerce, any updates to the Customer's details are pushed back to Salesforce (override).

This sync happens every 10 mins.

Salesforce Sync to WooCommerce

There is a button on the Contact record called 'Sync to Online Store' which will push the Salesforce details and overwrite WooCommerce details

Open

Fields that sync from together