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Hide Unused/Deprecated Components

  1. Hide the ProntoPlus App, there are two ProntoPlus Apps you can see in the App Launcher.

a. Switch to Classic Environment

b. Go to Setup > Manage Apps > App Menu

c. Search for ProntoPlus and click “Visible in App Launcher” to hide

Product Risk

  1. If the organisation has been installed PPlus version 1.28 and wants to upgrade to the latest version of ProntoPlus, make sure that the “SendReceiptPPTXN” apex trigger is inactive.

a. Go to Setup > Custom Code > Apex Triggers > SendReceiptPPTXN > Edit.

Notes

  1. The “RFM Scoring” feature is disabled in ProntoPlus Version 2.6. If this feature has been configured before, please remove/disable the config.

  2. Trigger Handler records are automatically included in the post installation script if the organisation is fresh/new but if you are only upgrading, it is not. You’ll have to manually create them.

Opportunity Layout

Show the following buttons, fields, related list, compact layouts and search layouts below. Repeat for all record types if needed.

Go to Setup > Object Manager > Opportunity > Page Layouts > Donation Layout

  1. Buttons on record page

  1. Fields on the record page.

  1. Related Lists on record page

  1. Compact Layouts on record page

a. Go to Setup > Object Manager > Opportunity > Compact Layout

  1. Buttons on Opportunity List View

a. Go to Setup > Object Manager > Opportunity > Search Layouts for Salesforce Classic > List View > Edit.

  1. Edit Receipt Action (PPlus) Field

a. Go to Setup > Object Manager > Opportunity > Fields & Relationships > Receipt Action (PPlus) > Values.

b. Make sure that these are the only activated values.

Recurring Donation Layout

Show the following buttons, fields, related list and search layouts below. Repeat for all record types if needed.

Go to Setup > Object Manager > Recurring Donations > Page Layouts.

  1. Buttons on record page

  1. Fields on record page

  1. Related Lists on record page

  1. Edit Receipt Action (PPlus) Field

    1. Go to Setup > Object Manager > Recurring Donations > Fields & Relationship > Receipt Action (PPlus) > Values

    2. Make sure that these are the only activated values.

  1. Add All Recurring Donations list view in Recurring Donations.

Go to App Launcher > Recurring Donations > New List View

Contact Layout

Show the following buttons, fields, related list and search layouts below. Repeat for all record types if needed.

Go to Setup > Object Manager > Contact > Page Layouts > Contact Layout.

  1. Buttons on record page

a. Update Address

i. “Update Address“ button only, add predefined values.

ii. Go to Setup > Object Manager > Contact > Buttons, Links and Actions > Update Address > New

1. Address Unknown = FALSE
2. RTS Count = 0

  1. Fields on record page

  1. Related Lists on record page

  1. Compact Layouts on record page

a. Go to Setup > Object Manager > Contact > Compact Layouts

  1. Buttons on Contact List View

a. Go to Setup > Object Manager > Contact > Search Layouts for Salesforce Classic > List View > Edit

Account Layout

Show the following buttons, fields, related list and search layouts below. Repeat for all record types if needed.

Go to Setup > Object Manager > Account > Page Layouts > Household/Organisation Layout.

  1. Buttons on record page

  1. Fields on record page

  1. Related Lists on record page

  1. Compact Layouts on record page

a. Go to Setup > Object Manager > Account > Compact Layouts

  1. Buttons on Account List View

a. Go to Setup > Object Manager > Account > Search Layouts for Salesforce Classic > List View > Edit.

  1. Edit the Account Record Types

a. Go to Setup > Object Manager > Account > Record Types > Organisation > Edit.

b. Change from “Organisation” to “Organization”.

Consolidated Statement (PPlus) Layout

Show the following buttons, fields, related list and search layouts below. Repeat for all record types if needed.

Go to Setup > Object Manager > Consolidated Statement (PPlus) > Page Layouts.

1. Buttons on record page

a. Hide “DEPRECATED - View Statement Copy”

b. Show “View Statement Copy”

2. Related List on record page

a. Show “Files“

Receipt (PPlus) Layout

Show the following buttons, fields, related list and search layouts below. Repeat for all record types if needed.

Go to Setup > Object Manager > Receipt (PPlus) > Page Layouts.

1. Fields on record page

a. Show “Receipt Download“

2. Related List on record page

a. Show “Files“

Receipting

Note: Reschedule the Send Receipts batch, stop and start.

Note: If client will not use this feature, please hide all tabs, buttons, object or fields associated with this feature.

Consolidated Statement

Note: If client will not use this feature, please hide all tabs, buttons, object or fields associated with this feature

User Guide: Consolidated Statements

1. Enable Consolidated Statements

a. Go to ProntoPlus Settings > Enable Features > Enable Consolidated Statement toggle to enable.

2. Create Salesforce Classic Email Template

a. This is optional. ProntoPlus has a default template.

b. Go to Setup > Email > Classic Email Templates. Choose the ProntoPlus folder. If need a customised one, please ask assistance from your Salesforce Administrator.

Note: These are the ONLY fields that should be set in the ATS Email Templates: Contact/Account:

  • Standard Fields

  • Custom Fields without namespace

  • Custom Fields in ProntoPlus only (excluding the deprecated fields)

3. Create Receipt Templates

a. Go to Receipt Templates (PPlus) tab.

4. Setup Statement Table Definitions

a. Go to ProntoPlus Settings > Consolidated Statement > Statement Table Definitions.

b. ProntoPlus has a default consolidated table definitions

5. Setup Statement Table Variables

a. Go to ProntoPlus Settings > Consolidated Statement > Statement Table Variables.

b. ProntoPlus has a default consolidated table definitions

6. Setup Consolidated Statement Settings

a. Go to ProntoPlus Settings > Consolidated Statement > Settings

7. Opportunity Criteria

a. Go to ProntoPlus Settings > Consolidated Statements > Opportunity Criteria. Make sure that you have selected a record type and stage name before generating consolidated statements.

8. Enable Allow Activities in Consolidated Statements (PPlus) Object

a. Go to Setup > Object Manager > Consolidated Statements (PPlus) > Details > Edit.

b. Under the Optional Features section, tick Allow Activities

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