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Need help?

For all billing and licence subscription enquiries, please email our Finance team

For all customer support enquiries, please visit our support portal.

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Product licences for Salesforce environments

To access our products, you will need a product licence . Each product is configured for a Site or which entitles you to install all major releases and patch versions of our products. There are two types of product licences; Site and Individual User Licence:

  1. Site licence - the product is available to unlimited users

  2. Individual user licence - you will need to add individual users to the product, according to the user quota assigned to your subscription. There are two kinds of individual user licences:

    1. Posimente generated licence - Posimente administers these internally and can assist you to upgrade your user quota as needed (Posimente terms and conditions apply). We provide a 30 day free trial.

    2. Salesforce generated licence - Salesforce administers these licences but Posimente requests the user quota you need and invoices you directly (Salesforce contractual arrangements apply)

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