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In the Gateway Invoice, there is a function where you can cancel the invoice. A Gateway Invoice record that has the status open can process a cancellation and when you click the Cancel Invoice button a message will pop up confirming the process is successfully cancelled.

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If the Gateway Invoice status is open, then you cannot process a cancellation, and a message will pop up when you click the Cancel Invoice button.

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Once the cancellation succeeded the Gateway Invoice where:

  • Invoice Status = Void

  • Canceled Date = Canceled Date from the parsed payload

  • Other fields are populated based on the parsed payload

The Gateway Transaction record that links to the Gateway Invoice record is updated where:

  • Transaction Status = Canceled

  • Canceled Date = Canceled Date from the parsed payload

  • Other fields are populated based on the parsed payload

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