Product Licence Agreement with Support Policy

Our Product Licence Agreement and Support Policy outlines the terms for using our products. It also covers the type and nature of support we provide. Please note this document is updated from time to time.

Current version: 1.9 (released 17 February 2025)

Open

Changelog

Version 1.9

Change of company address.

Version 1.8

Removal of Support Limits section in Support Policy; removal of the 10 ticket quota per calendar year, meaning customers can submit tickets without limitations per calendar year. Normal scope terms and conditions still apply.