This feature enables you to easily send communications to students, carers, and parents using either email or SMS. You can choose from a set of pre-made email and SMS templates or create and customize your own templates to suit your specific needs.
You can send communications in Attendance Management, Mark Roll, Account List View and Cohort.
Attendance Management
Select the students first before clicking the Send Comms buttons otherwise, you cannot proceed.
Mark Roll
Select student first before clicking the Send Communication button found in the Action dropdown button.
Account List View
Select "Person Accounts" before sending comms. If non-Person Accounts are selected you will see the error message: "The following are not Person Accounts,” listing the non-Person Accounts.
Cohort
In the Cohort Contact tab, you can communicate with parents, carers, or students by clicking the Send Communication button. Select the students first before clicking the Send Communication button otherwise, you cannot proceed.
Send Communication
You can communicate with parents, carers, or students by using this button. You have a few options when it comes to sending communications. You have the option of communicating via SMS or Email. Additionally, you have choices about who you communicate with. Options regarding the subject matter of the message are also available.
Send Communication via Email
There are available Email Templates that are provided for sending messages depending on the subject matter that you choose. You can create and customise Email Templates, see Email Template.
Once done click Send and an email message will be sent to the recipient. After sending, a Task record will be created where you can see the status of the message and other important details.
Send Communication via SMS
SMS Templates are provided for sending messages depending on the subject matter you choose. You can create and customise SMS Templates; see SMS Template.
Once done click Send and an SMS message will be sent to the recipient. A Task record will be created where you can see the status of the message and other important details.