SMS
Send Communication via SMS
SMS Templates are provided for sending messages depending on the subject matter you choose. You can create and customise SMS Templates; see SMS Template.
Once done click Send and an SMS message will be sent to the recipient. A Task record will be created where you can see the status of the message and other important details.
SMS Comms Template
To create an SMS Template, go to Comms Template and click New.
Fill in the following necessary details,
Comms Template Name
Select what type of Email Template you’ve created make sure to select the right type that is related to the Email content.
In the Audience, make sure to select the specific group or individuals to whom you want the message to be addressed.
Tick the SMS checkbox.
In the SMS Body, input the SMS Template that you prefer and take note that the SMS Body can only contain up to 255 characters. There are available merge fields designed specifically for Email and SMS templates that automatically set in your message when the referenced field is called, making it simple to create your SMS message template.
{{{currentTime}}}
{{{Student.FirstName}}}
{{{Student.FullName}}}
{{{Carer.FirstName}}}
Click Save