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We generally offer support for product versions released within the last two years. If your issue has been resolved in a later release, we will recommend that you upgrade.

Product List

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We generally offer support for product versions released within the last two years, however we may request that you upgrade to a later version if we identify your issue has already been resolved in a subsequent release.

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Which version do I have installed?

Log into your org, open Setup. From the Quick Find box, type Installed packages. You’ll see the package name and the version number.

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How do I upgrade?

  1. Click on the link to open the release notes

  2. Copy the URL and append it to your primary domain name in the browser address bar as follows:

    Image Added

     

  3. Press Enter and it will load an installation screen, similar to the one in the image

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  4. Select "Install for All Users" and acknowledge. Verify the version number and click Install/Upgrade.

Product Table 1

Month of Release

ProntoPayments v2

PosiPay

PosiEd

ProntoEngage

ProntoGiving

ProntoPlus

Web Integration Toolkit (WIT)

June-24

2.211
2.208-2.210

1.93

May-24

2.85.119, 2.85.118

0.70

0.69

0.68

2.207

1.91

April-24

2.85.117

2.85.116

2.85.115

2.85.114

Mar-24

2.85.113

2.85.112

1.90

Feb-24

1.89

1.88

1.87

1.86

Jan-24

2.85.109

2.206

Dec-23

2.85.108

2.85.105

2.85.104

2.205

2.204

2.203

1.78

1.77

Nov-23

1.76

Oct-23

2.85.102

2.85.103

1.75

Sep-23

2.85.101

2.85.100

2.202

1.74

Aug-23

2.85.97

2.85.98

2.85.99

July-23

2.85.95

2.85.96

2.88

June-23

2.85.94

2.188

May-23

2.85.93

 

2.187

2.186

 

1.73

Apr-23

2.85.92

2.85.91

 

 

2.85

1.72

Mar-23

2.85.90

 

2.185

2.84

1.71

Feb-23

2.85.89

2.85.86

 

2.184

2.183

 

1.70

Jan-23

2.85.85

2.85.84

2.85.83

 

 

 

1.69

1.68

Dec-22

2.85.82

2.85.81

 

2.182

 

1.64

Nov-22

2.85.80

2.85.79

2.85.78

 

2.147.1

2.181

 

1.63

Oct-22

2.85.77

2.85.76

2.85.75

 

2.147

2.83

1.61

Sep-22

2.85.74

2.85.73

2.85.69

2.15

2.145

 

1.60

1.59

1.58

1.54

Aug-22

2.85.66

 2.14

2.141

2.82

2.81

2.80

1.53

Jul-22

2.85.65

2.85.64

2.85.63

 2.13

 

2.75.1

1.38

Jun-22

2.85.62

2.12

2.139

2.138

1.36

Product Table 2

Month of Release

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PosiWellbeing

ProntoCare

ProntoPayments API (PPAPI)

ProntoCase

ProntoeCatalogue

POSTman

June-24

2024.3

May-24

April-24

2.55

Mar-24

1.25

2.3.16, 2.3.15

1.94

2024.2

Feb-24

2.3.14

1.93

No new Product Releases between March '23 and Jan '24

Feb-23

 

2.3.12

Jan-23

 

2.3.11

Dec-22

 

 

Nov-22

 

 

Oct-22

 

1.104

 

Sep-22

 

 

Aug-22

2.52

 

Jul-22

 

1.24

 

Jun-22