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    • Attendance Management Send SMS (Twilio) - PosiEd

    Owned by Jhetah Mae Leornas
    Last updated: Aug 29, 2024 by Danica Ceballos
    3 min read

    Send Communication via SMS (Twilio) Data and Config

    In sending SMS to students, parents, and carers, Twilio has been utilized as the platform for sending SMS.

    image (15).png

    TWILIO Set up

    1. Log in to your Twilio Account.

    2. On the console page, go to the Account Info.

      1. https://console.twilio.com

    image-20240515-000502.png

    1. Create External System Connection

    Go to the External System Connection tab and click New.

    • Account SID = Twilio account’s Account SID

    • Active = true/checked

    • Domain = https://api.twilio.com/2010-04-01/Accounts

    • Educational Institution = Account record (from step 3)

    • External System Connection = Twilio

    • Token = Twilio account’s Auth Token

    • Set your Twilio Phone Number to the Parameter 1 field in the External System Connection.

    1. In your Twilio Account, select which country you would like to send the SMS to.

    Twilio Account console page > Messaging > Settings > Geo Permission

    Please make sure the Country has been set up in the Company information.

    Here are the country codes of the different countries

    {"US":"+1","CA":"+1","GB":"+44","AU":"+61","FR":"+33","DE":"+49","IN":"+91","CN":"+86","JP":"+81","BR":"+55","RU":"+7","ZA":"+27","MX":"+52","IT":"+39","ES":"+34","KR":"+82","AR":"+54","CL":"+56","NZ":"+64","NL":"+31","BE":"+32","SE":"+46","CH":"+41","AT":"+43","DK":"+45","FI":"+358","NO":"+47","IE":"+353","PT":"+351","GR":"+30","IL":"+972","TR":"+90","EG":"+20","NG":"+234","KE":"+254","PK":"+92","ID":"+62","MY":"+60","SG":"+65","TH":"+66","VN":"+84","PH":"+63","SA":"+966","AE":"+971","IR":"+98","IQ":"+964","AF":"+93","BD":"+880","LK":"+94","MM":"+95","NP":"+977","HK":"+852","MO":"+853","TW":"+886","KH":"+855","LA":"+856","MN":"+976","UZ":"+998","KZ":"+7","UA":"+380","PL":"+48","CZ":"+420","HU":"+36","SK":"+421","HR":"+385","SI":"+386","BA":"+387","RS":"+381","ME":"+382","MK":"+389","BG":"+359","RO":"+40","IS":"+354","MT":"+356","CY":"+357","LU":"+352","LI":"+423","MC":"+377","SM":"+378","AD":"+376","VA":"+39","BZ":"+501","GT":"+502","SV":"+503","HN":"+504","NI":"+505","CR":"+506","PA":"+507","CU":"+53","JM":"+1-876","TT":"+1-868","BB":"+1-246","BS":"+1-242","LC":"+1-758","GD":"+1-473","VC":"+1-784","AG":"+1-268","DM":"+1-767","DO":"+1-809","HT":"+509","VE":"+58","CO":"+57","PE":"+51","BO":"+591","PY":"+595","UY":"+598","SR":"+597","GY":"+592","EC":"+593","FJ":"+679","PG":"+675","SB":"+677","VU":"+678","NC":"+687","PF":"+689","WS":"+685","TO":"+676","TV":"+688","FM":"+691","MH":"+692","KI":"+686","NR":"+674","PW":"+680","CK":"+682","NU":"+683","TK":"+690","TL":"+670","BN":"+673","BT":"+975","MV":"+960","KP":"+850","JO":"+962","KW":"+965","LB":"+961","OM":"+968","QA":"+974","SY":"+963","YE":"+967","AM":"+374","AZ":"+994","GE":"+995","KG":"+996","TJ":"+992","TM":"+993"}

     

    Note: After saving, the Token and Account SID will be emptied and it will create a PosiEd External record in Custom Settings and populate the Account ID. This can’t be viewed in a Production Org, only in a Scratch Org.

     

    After setting up Twilio, you can now send communication via SMS in the Attendance Management (Day Attendance Component).

    The student record should have a Mobile Phone value.

    • Go to App Launcher and search for Attendance Management

    • Tick or select student; click the Send Communication button and select SMS.

    • Click Next and it will be redirected to the SMS form. Fill in the necessary details and send. Afterward, a message will be sent to the student/parent/carer.

    Here’s the documentation on how to set up the SMS template.