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We generally offer support for product versions released within the last two years, however we may request that you upgrade to a later version if we identify your issue has already been resolved in a subsequent release.
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Which version do I have installed?
Log into your Salesforce org, open Setup. From the Quick Find box, type Installed packages. You’ll see the package name and the version number.
How do I upgrade?
Locate the product version from the tables below and click the link to open the release notes
Copy the URL and append it to your Salesforce org URL in the browser address bar as follows:
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Product Name
Press Enter and it will load an installation screen, similar to the one in the image
Select Install for All Users (or whichever applies) and acknowledge. Verify the version number and click Install/Upgrade.
Table A
Month of Release | ProntoPayments v2 | PosiPay | PosiGive | PosiEd |
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WIT | ProntoGiving | ProntoEngage | ProntoPlus |
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Web Integration Toolkit (WIT)
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June-24
...
...
...
...
...
...
...
Mar-23 |
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
Oct-22
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2.85.75
...
...
...
...
...
Sep-22
...
...
...
...
...
...
Aug-22
...
...
...
...
...
...
Jul-22
...
...
...
...
...
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Jun-22
...
...
...
...
...
Product Name
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PosiWellbeing
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ProntoCare
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ProntoPayments API (PPAPI)
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ProntoCase
...
ProntoeCatalogue
...
POSTman
...
...
...
...
...
...
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Jan-23 |
...
...
Dec-22
...
...
...
Nov-22
...
...
...
Oct-22
...
...
...
...
Sep-22
...
...
...
Aug-22
...
...
...
Jul-22
...
...
...
...
Jun-22
...
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