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Mark an Opportunity for Reprocessing
Mark an Opportunity for Reprocessing
If an opportunity is Closed Lost for any reason, such as it had an invalid Credit Card Number, it will no longer be retried for payment.
However you may then contact the client for an updated credit card, and wish to retry the payment. If this is the case, the payment source will have to be manually updated with the correct details.
To mark the opportunity for reprocessing, uncheck Process Payment field in the opportunity, change the Opportunity Status back to Pledged, make sure "Bach Process Payment" is ticked, and wait for the scheduled batch to run.
, multiple selections available,
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